FAQs

Experience the legacy of Dark Tranquillity with this exclusive 20th Anniversary Limited Edition Trucker Cap. Designed for die-hard fans and collectors, this cap combines style, comfort, and a great piece of metal history. Embrace the spirit of Gothenburg metal with this exclusive Dark Tranquillity cap, perfect for concerts, casual wear, or as a prized addition to your band merchandise collection. Custom cutting from the Character World Tour 2005-2006 backdrop.

• Crown: 100% cotton.
• Mesh: Rigid, breathable construction.
• Brim: Curved with fabric cover.
• Inner lining: Custom silkscreen printing “20 YEARS ANNIVERSARY LIMITED EDITION”.

• Dry clean only.
• Store properly to avoid deformation or color fading.

• Buy the Limited Edition Cap through pre-order—each cap purchase equals one raffle entry.

• No extra steps needed—your order automatically counts as your raffle ticket.

• Multiple entries allowed—the more caps you buy, the more chances you have to win (maximum of five entries per person).

• A pre-order is an advance purchase of a product that is not yet available for immediate delivery. By placing a pre-order, you enter into a contract with Chateau de Garage AB to reserve the specified product.

By placing a pre-order, you will automatically be entered into a raffle for a prize(s) or reward(s) in this case an art piece which is a cutout of the backdrop from The Character Tour 2005/2006. Participation is optional, and you may opt-out by contacting us at customercare@whateverlimited.com within 24 hours of your order. The raffle is subject to the following terms:

1. Eligibility: Open to all customers who place a pre-order during the promotional period. Employees of Chateau de Garage AB and their immediate family members are not eligible.
2. Entry: One raffle entry per pre-order placed. Multiple pre-orders will result in multiple entries, with a maximum of 5 entries per customer.
3. The prize or reward is non-transferable and cannot be exchanged for cash. Shipping costs may apply.
4. Drawing: The winner will be selected by random drawing after all items are shipped to customers.
5. Notification: The winner will be notified via email within 48 hours of the drawing. If the winner does not respond within 7 days, a new winner will be drawn.

Whatever LTD. (www.whateverlimited.com) is managed and operated by Chateau de Garage AB, organization number 559496-8512.

You will find the Whatever LTD. logotype—Whatever LTD.—and/or our symbol WEL. in combination with Chateau de Garage on all our business communications with you, including confirmations, receipts, and other correspondence.

The estimated delivery date or timeframe will be clearly stated on the product page. While we strive to meet these estimates, delays may occur due to unforeseen circumstances. If delays arise, we will notify you promptly and provide updated delivery information.

Every order is shipped with an individual shipping number and ID. Whatever LTD. is using our Shipping Agent and third party logistics to cater for all our shipping and logistic needs. Your tracking-link will be sent to you from our Warehouse .

Please feel free to contact us customercare@whateverlimited.com if you have any questions regarding your order.

You may cancel your pre-order at any time before the product ships for a full refund. Once the product has shipped, our standard return policy applies. In accordance with EU consumer protection laws (including Sweden), you have the right to withdraw from the purchase within 14 days of receiving the product without giving any reason.

Chateau de Garage AB reserves the right to modify or cancel pre-orders if necessary due to changes in production or supply availability. If we must change your pre-order due to production issues, you will be notified and given the option to accept the change or receive a full refund.

If we are unable to fulfill your pre-order due to production or supply issues, you will be entitled to a full refund of any payments made. If the delivery is delayed by more than 30 days beyond the estimated delivery timeframe, you have the right to cancel the order and receive a full refund.