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By placing a pre-order on Whatever Limited (www.whateverlimited.com), managed and operated by Teleolli Oy (Org.No 1106946-8 / VAT No. FI11069468, Puistokatu 21, 08150 Lohja, Uusimaa, Finland (You will find the Whatever LTD. logotype—Whatever LTD.—and/or our symbol WEL. in combination with Teleolli Oy on all our business communications with you, including confirmations, receipts, and other correspondence), you agree to the following terms and conditions:
The estimated delivery date or timeframe will be clearly stated on the product page. While we strive to meet these estimates, delays may occur due to unforeseen circumstances. If delays arise, we will notify you promptly and provide updated delivery information.
Every order is shipped with an individual shipping number and ID. Whatever LTD. is using our Shipping Agent and third party logistics to cater for all our shipping and logistic needs. Your tracking-link will be sent to you from our Warehouse .
Please feel free to contact us customercare@whateverlimited.com if you have any questions regarding your order.
Please remember to collect your parcel on time. If the parcel is not collected, it will be returned to us and a fee of will be charged max EUR 30 to cover return shipping and handling.
If you wish to cancel your purchase, you must first collect the parcel and then return it in accordance with our return policy.
You may cancel your pre-order at any time before the product ships for a full refund. Once the product has shipped, our standard return policy applies. In accordance with EU consumer protection laws (including Finland), you have the right to withdraw from the purchase within 14 days of receiving the product without giving any reason.
Teleolli Oy (Org.No 1106946-8 / VAT No. FI11069468, Puistokatu 21, 08150 Lohja, Uusimaa, Finland reserves the right to modify or cancel orders or pre-orders if necessary due to changes in production or supply availability. If we must change your order or pre-order due to production issues, you will be notified and given the option to accept the change or receive a full refund.
If we are unable to fulfill your pre-order due to production or supply issues, you will be entitled to a full refund of any payments made. If the delivery is delayed by more than 30 days beyond the estimated delivery timeframe, you have the right to cancel the order and receive a full refund.
